Privacy Policy

HeDu (Shanghai) IoT Technology Co., Ltd. ("we") places great importance on user privacy and personal information protection. This Privacy Policy will help you understand how we collect, use, store, and protect your personal information, as well as the rights you have.

1. Scope of Information Collection

We may collect the following types of information:

• Basic Information: Name, Company Name, Job Title, Contact Number, Email Address, etc.
• Requirement Information: the requirements description and estimated purchase volume you provided in the contact form
• Device Information: Browser type, operating system, access date and time
• Log Information: Website usage data such as IP addresses, accessed pages, and click logs

II. Purpose of Data Usage

We use the information we collect for the following purposes:

• Respond to your inquiry with product information and solutions
• Discussing business collaboration with you
• Improve our product and service quality
• Send important notifications such as product updates and industry news
• Fraud Prevention and Website Security
• Comply with legal and regulatory requirements

III. Information Sharing and Disclosure

We will not share your personal information with third parties except in the following cases:

• Obtain your explicit consent
• To comply with legal obligations or respond to judicial proceedings
• Work with service providers (e.g., email or cloud providers) that are bound by confidentiality obligations
• Protect our or users' legal rights and interests, as well as personal safety.

IV. Information Protection Measures

We implement reasonable technical and organizational measures to protect your personal information, including but not limited to: encrypted data transmission, access control, security vulnerability monitoring, and employee confidentiality training. However, we cannot guarantee absolute security. If you discover any security issues, please contact us immediately.

V. Your Rights

According to applicable laws and regulations, you have the following rights:

• AccessYou may contact us to inquire about the personal information we hold about you.
• Right of CorrectionIf you find any information to be incorrect, please request that we correct it.
• Right to delete: In certain cases, you may request the deletion of your personal information.
• Withdraw consentYou may withdraw your consent at any time.
• Complaint & Report: If you believe we have violated our privacy policy, you may file a complaint with the relevant regulatory authority.

6. Use of Cookies

We use cookies and similar technologies to improve your experience and analyze site traffic. You can manage or delete cookies through your browser settings, but this may affect certain website functionalities.

VII. Protection of Minors

Our website is intended for business customers and is not directed at minors. If we inadvertently collect personal information from a minor, we will delete it immediately upon discovery. If you are a guardian and become aware of such a situation, please contact us.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on the website, and material changes will be communicated to you via appropriate channels. We recommend that you review this policy regularly to stay informed about the latest privacy protections.

9. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your rights, please contact us via the following methods:

• 📧 Email: sales@hodu-iot.cn
• 📞 Phone: 136 6179 7966
• 📍 Address: 3rd Floor, Building 7, No. 799, 899, 999 Jintong Road, Putuo District, Shanghai